How Can We Help You Today?
Find answers about orders, products, returns, and account support.
Frequently Asked Questions
Orders, Shipping & Returns
How do I check my order status or find my tracking information?
- Sign into My Account and go to Order History to view your order details and tracking information.
- To see backordered items, go to My Account -> Reports & Analytics -> Backorders.
Can I modify, cancel, or update my order?
- If you need to change or cancel your order, please contact our customer service team as soon as possible. Contact the team at service@meyerpt.com or call us at 866-528-2144.
What should I do if my order is incorrect, incomplete, or on backorder?
- If there is an issue with your order, please contact our customer service team and we will be happy to assist. Contact the team at service@meyerpt.com or call us at 866-528-2144.
What are your shipping options and costs?
- Shipping costs vary depending on the products ordered, delivery location, and selected shipping method.
- All available shipping options and costs are displayed during checkout.
What is your return policy, and what if a product is defective?
- View our Returns & Exchanges Policy.
Account, Billing & General Support
What is required to shop MeyerPT?
- MeyerPT sells to licensed healthcare professionals and medical practices. Customers typically include physical therapists, occupational therapists, and other qualified practitioners. Consumer purchases are not permitted.
I’m tax exempt. What do I need to do?
- If you are tax exempt, please contact our accounting team at credit@boxouthealth.com to submit your tax-exempt documentation.
How do I manage my account or resolve billing issues?
- Sign into My Account to update your account information or manage your settings.
- For additional assistance, please contact customer service. Contact the team at service@meyerpt.com or call us at 866-528-2144.
How do I reset my password?
- Click Sign In and select Forgot Password. Follow the instructions to reset your password.
- For security purposes, the reset link will expire, so please act quickly. If you receive an error or your link has expired, simply repeat the Forgot Password process to receive a new link.
How do I add a credit card to my account?
- When adding a credit card, make sure the billing address matches the address associated with the card.
- This should be the same address where your credit card statements are sent.
We're Here When You Need Us
About MeyerPT®
MeyerPT is a trusted supplier of physical therapy equipment, rehabilitation tools, and clinic supplies for licensed healthcare professionals. Our online store serves physical therapists, occupational therapists, and rehabilitation clinics looking for reliable products to support patient treatment and recovery.
We offer a wide selection of therapy equipment, exercise and rehab tools, treatment tables, modalities, taping products, and clinic essentials from many of the industry’s leading brands. MeyerPT helps therapy professionals quickly find the products they need to equip their practice and deliver high-quality care.
Whether you’re opening a new clinic, upgrading equipment, or restocking everyday therapy supplies, MeyerPT makes it easy to source professional-grade rehabilitation equipment and physical therapy products online.
